Effective as of May 25, 2018. This Privacy Policy was last updated on 14th November 2023.
Introduction
- The Company (the “data controller”) is committed to protecting your privacy and personal information, and complies with the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003. This Privacy Policy relates to our use of any personal information we collect from you directly, or indirectly via third party data providers, covering individuals who:
- Visit our website
Use our products and services
Contact us concerning our products and services
Supply products or services to The Company
- Have applied to work for The Company, or are current or former employees of The Company, or have contracted to work for or on behalf of The Company.
- This Privacy Policy will explain the following:
- What personal information may be collected about you
- How The Company will use this personal information
- When The Company may use this personal information to contact you
- How this personal information may be shared with other parties
- How your personal information will be kept secure
- Your rights regarding the personal information you provide to us
The use of cookies on The Company’s website
How to contact us
In this policy, “personal information” means “information relating to an identified or identifiable natural person”. An “identifiable person” is “one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, and online identifier or to one or more factors specific to his/her physical, physiological, genetic, mental, economic, cultural or social identity”.
- The Company encourages you to review the privacy statements of websites you choose to link to from the company, so that you can understand how those websites collect, use and share your information. The Company is not responsible for the privacy statements or other content on websites outside of the company.
What personal information is held about you and how we use it?
2.1 Information that you provide to us
Users of our products and services
- The Company collects personal information from you when you use our products or services, including name, email address, postal address, telephone number and job title.
We will use this personal information:
- To carry out obligations arising from being a registered user of our product and services. The lawful basis for processing your personal information for this purpose will be “contractual need”.
- To send you personalised communications which you have requested or may be of interest to you. These may include information about surveys, product and service developments. The lawful basis for processing your personal information for this purpose will be “legitimate interest” as the company will benefit from the continued relationship with you.
The Company does not use automated decision making and profiling. The lawful basis for processing your personal information for this purpose will be “legitimate interest” as the company will benefit from providing relevant and personalised communications which will grow our relationship with you.
Individuals contacting us concerning our products and services
- The Company may collect personal information from you when you contact us about our products or services, including name, email address, postal address, telephone number and job title.
We will use this personal information:
- To send you personalised communications which you have requested or may be of interest to you. These may include information about our products and services. The lawful basis for processing your personal information for this purpose will be “legitimate interest” as The Company will benefit from the continued relationship with you.
Companies who supply products or services to The Company
The Company collects personal information from you when you supply products or services to The Company, including name, email address, postal address, telephone number and job title.
We will use this personal information:
To carry out obligations arising from you providing us products or services. The lawful basis for processing your personal information for this purpose will be “contractual need”.
Individuals who have applied to work for The Company
The Company collects personal information from you when you apply to work for The Company, including name, email address, postal address, telephone number, employment history, education history and details of referees.
We will use this personal information:
To complete the interview process we will use your personal information to communicate with you, complete background checks where permitted by law and manage your application through the interview selection process. The lawful basis for processing your personal information for this purpose will be “contractual need”.
Individuals who are current or former employees of The Company or have contracted to work for or on behalf of The Company.
The Company collects personal information from you when you work for The Company, including name, email address, postal address, telephone number, date of birth, employee identification number, bank details, national insurance number, emergency contact details and children’s name and date birth (for health cover purposes only where this is required)
We will use this personal information:
To enable us to employ, pay and manage your work. The lawful basis for processing your personal information for this purpose will be “contractual need”.
In case of emergencies when we will utilise your emergency contact details. The lawful basis for processing your personal information for this purpose will be in the employees “vital interests”.
To comply with applicable tax, employment and health and safety laws. The lawful basis for processing your personal information for this purpose will be “compliance with legal obligations”.
2.2 Information provided to us by third parties
Visitors to our website
We do not collect any information on visitors to the Company website.
Individuals provided to us as part of third party business data for inclusion in our future marketing campaigns
The Company may obtain personal information from third parties, including name, email address, postal address, telephone number and job title.
We will use this personal information:
To combine with information we have captured directly from you to send you personalised communications which may be of interest to you. These may include information about products and services. The lawful basis for processing your personal information for this purpose will be “legitimate interest” as The Company will benefit from generating new business with you.
How long will you retain my personal information for?
We will retain and process your personal information as long as is needed to provide the products and services you are using, or to comply with our legal obligations. For personal information used by us for our own direct marketing purposes, we will retain the data whilst accurate, with communications reduced to infrequent bi-annual communication once no activity is identified in the previous 10 communications. The personal information will be erased if no engagement (no response to emails and/or campaigns) is received after 7 years from the initial receipt of data, with minimum information maintained to ensure future re-supply of third party business personal information is not included in future marketing campaigns, unless activity requested for by the person in question.
How will my personal information be shared?
We will not share information, including personal information, with any third-party service providers.
To facilitate these services the personal information we collect from you will be kept within the UK.
The Company does not sell, rent or lease its own non-commercial customer lists to third parties.
- The Company will in certain circumstances disclose your personal information, if required to do so by law or in the good faith belief that such action is necessary to:
- Conform to the edicts of the law or comply with legal process served on The Company
Protect and defend the rights or property of The Company
- Act under exigent circumstances to protect the personal safety of users of The Company or the public
How is my personal information kept secure?
The Company is committed to protecting the security of your personal information. The Company’s information security policies are aligned to the information security management system defined in ISO27001 (2013) and we will use a variety of security technologies and procedures to protect your personal information from unauthorised access, use or disclosure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
- The Company secures the personal information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. The Company ensures personal information is protected through the use of relevant encryption.
What are my choices with my personal information?
- The Company is committed to providing you with control on how your data is used and processed. You can review, edit or delete your personal information free of charge by contacting us directly at admin@dcdrwallsystems.co.uk by telephone or via postal communication to the contact details provided in the CONTACT US section.
Your rights concerning your personal information are:
- You can ask about the personal information we hold about you and we will show you, free of charge.
- You can request your personal information is corrected and we will update the details and inform you when completed, free of charge.
- You can object to your data being processed and we will stop processing your data, once no longer required for performance of contract or legal obligations, free of charge.
- You can object to receiving direct marketing communications from us and we will stop all communications, free of charge.
You can ask for your personal information to be erased, once no longer required for performance of contract or legal obligations, which we will complete, bar keeping the minimal personal details to ensure we do not contact you again, free of charge.
- Any request by you to no longer use your personal information by third parties, will also be passed to the source third party data provider to complete your request.
How we use cookies on the Company website
The Company does not use “cookies”.
Your right to lodge a complaint with ICO
- You have the right to lodge a complaint with the Information Commissioner Office (www.ico.org.uk)
Changes to this policy
- The Company will occasionally update this privacy policy to reflect company and customer feedback. The Company encourages you to periodically review this policy to be informed of how The Company is protecting your information.
Contact Us
We welcome your comments regarding this privacy policy or about The Company’s privacy practices. Please contact us by email at admin@dcdrywallsystems.co.uk, telephone +44 (0) 7713 565976 or by post: DC DRYWALL SYSTEMS LTD, Unit D7, Bradmarsh Business Park, Bow Bridge Close, Rotherham S60 1BY.